Shipping & Returns Policy

Common Shipping Questions

I just placed my order, when will I receive it?

  • Orders take 3-5 business days to process/package
  • shipping time depends on what you choose at checkout
  • priority mail takes 2-3 days
  • UPS ground takes 2-9 days

    Common Return Questions

    What items are returnable?

    • Within 30 days of receipt of your shipment
    • In original condition

    How do I start a return?


    How are returns processed?

    • Returns will be refunded to your original form of payment 
    • exchanges can be made for damaged items (we will cover the shipping)
    • exchanges can also be made for items that do not fit properly (customer covers the shipping)

      How soon will I get my refund?

      • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

      Still have questions? Email us at with your full name, order number and we will get back to you shortly.



      Shipping address:

      Baby Bear Outfitters Returns
      937 N 940 W
      Orem, UT 84057