Common Shipping Questions

I just placed my order, when will I receive it?

• Orders take 1-3 business days to process/package
• shipping time depends on what you choose at checkout
• priority mail takes 2-3 days
• UPS ground takes 2-9 days

Common Return Questions

What items are returnable?

• Everything, excluding clearance, is returnable within 30 days of receipt of your shipment
• Must be in original condition
• If purchased at inventory clearance prices, all sales are final, and no returns will be accepted. 

How do I start a return?

• mail us your return with a note containing your order #, email, and name. You can download a return label by clicking here. 

   

How are returns processed?

• Returns will be refunded to your original form of payment 
• exchanges can be made for damaged items (we will cover the shipping)
• exchanges can also be made for items that do not fit properly (customer covers the shipping)

How soon will I get my refund?

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

Still have questions? Email us at orders@babybearoutfitters.com with your full name, order number and we will get back to you shortly.

Shipping address:

Baby Bear Outfitters Returns
58 W 100 S #47
Clarkston UT 84305